Service Engineer Jobs 305 views7 applications

Packaging Service Engineer Jobs  !!!

Packaging Service Engineer Jobs !!! ,The packaging industry plays a crucial role adding worth to various manufacturing sectors like Pharma, FMCG, Food, etc.,. This industry is progressing with attractive technology and innovations lashing in the market. Now the packaging machineries are automated and user friendly. In this industry Service Engineer position deserves more significance as it is liable for meeting service maintenance and repair needs of the customer’s equipment whenever required in day to day life. Some of the Opportunities in the manufacturing Machinery, in Packaging industry are listed here since PaptecJOBS.com is the Job Portal as well as recruitment consultants to Packaging ,Pulp and Paper , Printing, Publishing, , Power, Renewable energy, Water treatment as well as Chemical  Manufacturers.

JOB DESCRIPTION:

  1. Basic troubleshooting, installation, maintenance & Repair on designated equipment
  2. To evaluates and resolves problems of the customer
  3. To managing the team member for better operations & Service to customer
  4. Completing Preventative Maintenance and field modifications
  5. Maintaining daily communications with customers to ensure resolution and proper follow-up
  6. To develop and maintain relations with customers.
  7. Reporting common complaints of customers to top management in order to address the situation for future reference
  8. Utilizing the escalation process to resolve customer service delivery issues
  9. To liable for customer complaints
  10. To provide better service & Customer Satisfaction
  11. Coordinating with the back hand team members of company for providing feasible & quick solution to customer
  12. Build positive relationships with customers

JOB REQUIREMENTS:

  1. Handling Experience in troubleshooting and responding to customer concerns
  2. Should have good Knowledge in problem solving abilities
  3. Ability to work productively with minimal supervision
  4. Good communication and customer service skills
  5. Understanding of tools and technology needed to complete repairs (we provide tools)
  6. Being able to travel frequently
  7. Ability to work productively with minimal supervision
  8. Good communication and customer service skills
  9. Understanding of tools and technology needed to complete repairs (we provide tools)

More Information

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